5777et Privacy Policy

Section 1

Information We Collect

When you interact with the 5777et platform — whether by browsing the website, creating an account, making a deposit, placing a bet, or contacting customer support — certain information is collected. This section sets out the categories of data we collect and the circumstances under which collection occurs.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information, except where age-related health information is voluntarily provided in the context of a responsible gaming self-exclusion request. In that case, the information is used solely to administer the exclusion and is not shared or used for any other purpose.

Section 2

How We Use Your Data

5777et processes your personal data only for the purposes described in this section and only where a lawful basis for processing exists. We do not use your data for purposes that are incompatible with the reason it was originally collected without first informing you and, where required, obtaining your consent.

• ▸ Account management: To create, maintain, and administer your 5777et account, including verifying your identity during registration and subsequent KYC checks, managing your account balance, and processing your transaction history.
• ▸ Service delivery: To provide you with access to sports betting markets — including BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures — live casino tables, slot games, and all other features of the 5777et platform.
• ▸ Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to maintain accurate financial records associated with your account in BDT.
• ▸ Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, underage gambling, bonus abuse, and other activities that violate our Terms & Conditions or applicable law.
• ▸ Responsible gaming obligations: To monitor play patterns for signs of problem gambling, enforce self-exclusion requests, apply deposit limits, and fulfil our duty of care to players who have indicated they may be experiencing gambling-related harm.
• ▸ Customer support: To respond to your queries, complaints, and requests for account assistance, and to maintain records of support interactions for quality assurance and dispute resolution purposes.
• ▸ Platform improvement: To analyse aggregated, anonymised usage data to improve the performance, reliability, and usability of the 5777et platform, including testing new features before general release.
• ▸ Marketing communications: To send you promotional offers, bonus notifications, and seasonal campaign updates (such as Eid and Pohela Boishakh promotions) where you have opted in to receive such communications. You may opt out at any time by contacting support or updating your notification preferences in your account settings.

Section 3

Data Sharing & Disclosure

5777et does not sell your personal data. We share data with third parties only in the specific circumstances described below, and only to the minimum extent necessary for the stated purpose. All third-party partners with whom data is shared are contractually required to maintain appropriate security standards and to process the data solely for the purpose for which it was disclosed.

• ▸ Payment providers: bKash, Nagad, Rocket, and Upay receive transaction-level data necessary to process your deposits and withdrawals. This includes your registered mobile number and transaction amount. These providers operate under their own privacy policies, which we encourage you to review.
• ▸ Identity verification services: Third-party KYC and document verification partners may receive copies of the identity documents you submit. These partners are bound by strict data processing agreements and are prohibited from using the documents for any purpose other than verification.
• ▸ Game providers: Studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session and game-outcome data for the purposes of game integrity auditing and progressive jackpot calculation. No directly identifiable personal data is shared with game providers.
• ▸ Fraud prevention networks: Where fraudulent activity is suspected, relevant data may be shared with cross-platform fraud intelligence services to protect the integrity of the 5777et platform and to prevent repeat offending across the industry.
• ▸ Legal and regulatory authorities: 5777et will disclose personal data to law enforcement agencies, financial intelligence units, or courts where required to do so by a valid legal order or where disclosure is necessary to protect the legal rights of 5777et or its players.
• ▸ Business transfers: In the event of a merger, acquisition, or sale of substantially all of 5777et's assets, player data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer via email to your registered address.

We do not share your data with advertisers, data brokers, social media platforms, or any organisation whose primary business involves trading in personal information. Any disclosure beyond the categories listed above requires your explicit prior consent.

Section 4

Cookies & Tracking Technologies

The 5777et website uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session preferences, and to gather anonymised analytics data that helps us improve the user experience. This section explains the types of cookies we use and how you can manage your cookie preferences.

Strictly necessary cookies are required for the 5777et platform to function and cannot be disabled. All other cookie categories can be managed through your browser settings. Most modern browsers allow you to block, delete, or receive warnings about cookies. Please note that disabling functional or analytics cookies may affect your experience on the platform but will not prevent you from placing bets or accessing your account.

Section 5

Data Retention & Storage

5777et retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply to the main categories of data we hold:

• ▸ Account and identity data: Retained for the duration of your active account relationship with 5777et, plus a minimum of 5 years following permanent account closure. This retention period reflects standard financial record-keeping obligations and the potential need for data in the event of a dispute.
• ▸ Transaction and financial records: Retained for a minimum of 7 years from the date of each transaction to comply with anti-money laundering record-keeping requirements. Financial records are stored in encrypted form with access restricted to authorised compliance personnel.
• ▸ KYC documents: Retained for 5 years following account closure or the date of the last transaction, whichever is later. Original document images are stored in an encrypted, access-controlled document management system.
• ▸ Support communications: Chat transcripts and email correspondence are retained for 3 years from the date of the interaction to support dispute resolution and quality assurance processes.
• ▸ Analytics and usage data: Anonymised and aggregated usage data may be retained indefinitely for platform development purposes. Data that has been fully anonymised and cannot be re-linked to an individual is no longer considered personal data and is therefore not subject to deletion requests.
• ▸ Self-exclusion records: Where a player has self-excluded from 5777et, a record of the exclusion — including the player's email address and the exclusion date — is retained permanently to prevent re-registration. This is a responsible gaming safeguard and cannot be overridden by a deletion request.

All personal data held by 5777et is stored on servers located outside Bangladesh in jurisdictions with established data protection frameworks. Data transfers are conducted under appropriate contractual safeguards to ensure your information receives a consistent standard of protection regardless of where it is processed.

Section 6

Your Privacy Rights

As a 5777et player, you hold the following rights over your personal data. To exercise any of these rights, contact the 5777et support team at [email protected] with a clear description of your request. We will acknowledge your request within 48 hours and provide a substantive response within 30 days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days with prior notification.

• ▸ Right of access: You may request a copy of all personal data that 5777et holds about you, including a summary of the purposes for which it is processed and the categories of third parties with whom it has been shared.
• ▸ Right to rectification: You may request correction of any inaccurate or incomplete personal data held on your 5777et account. We will process verified corrections within 5 business days.
• ▸ Right to erasure: Subject to our legal retention obligations described in Section 5, you may request deletion of your personal data following permanent account closure. We will confirm which data can be deleted immediately and which must be retained under legal obligation.
• ▸ Right to restrict processing: You may ask us to pause the active processing of your data while a correction or objection request is being assessed, without requiring full deletion of the data at that stage.
• ▸ Right to data portability: You may request a structured, machine-readable copy of the personal data you have provided to us directly (such as your registration details and transaction history) for the purpose of transferring it to another service provider.
• ▸ Right to object to marketing: You may withdraw your consent to receive marketing communications from 5777et at any time. Opt-out requests take effect immediately and will not affect the lawfulness of marketing sent prior to withdrawal.

Section 7

Data Security Measures

5777et implements a layered approach to data security, combining technical controls, operational procedures, and staff training to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. No online platform can guarantee absolute security; however, the following measures reflect our ongoing commitment to protecting player data to the highest practical standard.

• ▸ Transport security: All communications between your browser or app and 5777et servers are encrypted using TLS 1.2 or higher with 256-bit AES encryption. This prevents interception of data in transit over public or unsecured networks.
• ▸ Password hashing: Account passwords are stored as salted cryptographic hashes. 5777et staff cannot view or recover your plaintext password. If you forget your password, you must use the account recovery process — no staff member will ever ask you to share it directly.
• ▸ Access controls: Internal access to player data is governed by role-based permissions. Only staff members with a verified operational requirement — such as compliance officers and KYC analysts — may access personally identifiable data, and all such access is logged for audit purposes.
• ▸ Intrusion detection: 5777et's infrastructure is monitored continuously by automated intrusion detection and anomaly-alerting systems. Suspicious activity triggers an immediate security review by the platform operations team.
• ▸ Data breach response: In the event of a confirmed data breach that poses a risk to player data, 5777et will notify affected players via their registered email address within 72 hours of becoming aware of the breach, in accordance with responsible disclosure practices.

Players also have an important role in keeping their accounts secure. We strongly recommend using a unique, strong password for your 5777et account, enabling any two-factor authentication options available in your account settings, and reporting any suspicious activity on your account to the support team immediately. Never share your login credentials with anyone — 5777et staff will never ask for your password under any circumstances.

Section 8

Policy Updates & Contact

5777et reviews this Privacy Policy periodically and will update it to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, we will notify registered players via email to their registered address at least 14 days before the updated policy takes effect. Continued use of the 5777et platform after the effective date of a revised Privacy Policy constitutes acceptance of the updated terms.

The version number and effective date at the top of this page identify the current revision. We encourage players to revisit this page whenever they receive a policy-update notification, or at least once every six months as a matter of good personal data hygiene. Previous versions of this policy are available on request from the support team.

This Privacy Policy is governed by and construed in accordance with the principles of the offshore jurisdiction under which 5777et operates. It is written in English, and the English-language version is the sole authoritative version for all interpretive and legal purposes. Players in Bangladesh are responsible for independently assessing the compatibility of this policy with any local data protection requirements that may apply to them.